What should I do if a claim is filed against me?

Should you receive a written demand for money or services, you have an actual E&O claim.  Immediately contact claims at 858.676.9854 or the email address provided with your policy.

When you are threatened with a claim, don’t panic — and don’t immediately reply.  Start gathering documents about the situation.  Discuss the situation only with your broker.

For CRES Real Estate E&O customers, every incident that is a potential claim should be reported to us, to help ensure that potential claim will be covered. See our related post, Report a Potential Real Estate E&O Incident Real-time to Reduce Risk of Coverage Denial.

Learn more about what to do and not do when an E&O claim hits.

This blog/website is made available by CRES Insurance Services for educational purposes to give you general information and understanding of legal risks and insurance options, not to provide specific legal advice. This blog/website should not be used as a substitute for competent legal advice from a licensed professional attorney in your state. Claims examples are for illustrative purposes only. Read your policy for a complete description of what is covered and excluded.

Originally Published January 5, 2017

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