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Comprehensive Cyber Liability Coverage to Protect Your Real Estate Business

Cyber liability is a serious threat. Don’t let it hurt your business.

A separate Comprehensive Cyber Liability policy can provide broader coverage for events like ransomware and wire fraud, including the actual transfer of money or security.  We’ll shop the top Cybersecurity insurance companies to find the broad coverage and low premium you need.

The Threat of Wire Transfer Fraud

Cyber attacks on real estate professionals are on the rise, particularly in the form of wire transfer fraud.

Wire transfer fraud is when transaction funds are transferred into a fraudulent account. In most cases, wire instructions are being changed by someone posing to be with the real estate licensee or company.

How is this happening? At least two main ways . . .

  1. Criminals are dropping flash drives with software viruses outside of real estate offices, hoping agents will plug them into their computers. The infected computer can then be hacked and the emails monitored.
  2. Criminals are also hacking email accounts of real estate firms, and/or licensees, and monitoring their sales activity.  They main gain access to your account when you click on an attachment, which loads a virus onto your computer (and potentially into your network).

They then send false transfer instructions from that email account to steal funds. The firm/licensee can then become liable because they failed to protect their e-mail account.

In one case, a hacker from China gained access to a broker’s email account, monitored the sale of a commercial property, and just prior to the close, sent an email from the broker’s account advising of a wire instruction change. The money went to an offshore account and was not recovered. Don’t let this happen to you.

Tips to Maximize Cyber Security

The majority of cyber-crime can be combatted simply by remaining vigilant and knowing what red flags to look out for.

  • Be Wary of Inconsistencies — double-check EVERY email you receive before responding
    Email fraud is an extremely popular way for hackers to gain access to personal and financial information. When responding to an email from a client or business partner, make sure the actual email address (not just the name) matches previous correspondence.  Don’t click on any attachment from an email address you don’t recognize.  Call the sender to verify but DO NOT USE the phone number listed in the email.  Verify the phone number from a separate source (like previous correspondence or their company’s website).
  • Triple-Verify Wire Instructions — and any changes to Wire Instructions
    Often, verification will only take a few moments at most and can save you and your clients hundreds of thousands of dollars. Call the Escrow Officer or Closing Attorney to verify (but do not use the phone number listed in the email).  Confirm instructions by fax so you’ll have a written copy.  Advise every client NEVER to transfer funds before calling you to verify, and then receiving a text from you.
  • Secure Internet Servers
    Ensure that all emails, documents, and communications are sent, received, and stored on protected servers. If you’re using third-party servers/e-mail software, make sure the company you are using is reputable and secure.
  • Discard Suspicious Technology
    Don’t use flash drives that aren’t yours or that have been out of your possession for any length of time. Exercise caution even when using a colleague’s or client’s flash drive as you have no way of knowing if it has been compromised with viruses.
  • Scrutinize Employees
    No one is in a better position to access sensitive information than an employee. Before hiring anyone, be sure to thoroughly review their record and employment history.

Let Us Find You the Right Cyber Liability Protection

Because we’re part of Arthur J. Gallagher, one of the largest insurance brokers in the world, we have access to product options that no one else can offer you. Let us shop to find the best protection at the best price for you.

To receive a quick quote, fill out the cyber liability questionnaire below and return it to CRES at or fax it to 1.858.618.1655.*

*Basic Cyber Notification coverage is included with Errors and Omissions policies that include Broad Form coverage. This is “first party” data breach notification coverage (covering the insured). Cyber Notification and optional Cyber Liability protection does not cover the actual transfer of money or security.  Read each policy for a full comparison of coverage and benefits. Certain restrictions apply. All coverage is subject to Underwriting and other qualifications.

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