Can You Avoid Real Estate Lawsuits with Good Customer Service?
Your excellent customer service is essential in real estate. Satisfied clients stick with you, become repeat customers, and refer others to you. Dissatisfied clients, on the other hand, may spread negative reviews or sue. The reality is that things go wrong or problems crop up even when you’ve tried to do everything right. So howRead More
How to Advise Your Real Estate Client About Bad Odors
You may talk to your sellers about curb appeal, decluttering and staging. But there’s something else that can make a terrible first impression: smell. Troublesome odors may make potential buyers leave before really seeing the property, or the smell may lead to a subconscious negative opinion. And the tricky thing about smells is that homeownersRead More
Can Real Estate E&O Save You from Misrepresentation?
Misrepresentation is among the most common claims made against real estate agents. It seems pretty obvious that you shouldn’t misrepresent the property you want to sell, but it isn’t always as simple as that. Let’s look at three kinds of misrepresentation, how they can get you into trouble and how your real estate E&O canRead More
Should You Respond to the Threat of a Real Estate Lawsuit?
Seller carrybacks can be risky. Could helping a client with a carryback loan put you at risk of a real estate lawsuit? In this example it did. Our client was the selling agent who assisted a buyer with a purchase that included an $85,000 carryback loan. The seller later contacted the selling agent, asking ifRead More
A Real Estate Broker’s Guide to Per-Transaction E&O
If you’re looking to purchase or renew your real estate Errors and Omissions insurance for your office, you may want to consider a Per-Transaction payment option. With a Per-Transaction payment, you don’t need to pay the full year’s policy premium upfront. Instead, you pay a monthly amount, based on the transactions you complete each month,Read More
The Threat Next Door: Why Your Clients Need To Know About Bothersome Neighbors Before They Buy
In the 2014 movie Neighbors, Seth Rogen and Rose Byrne play new parents who move into a new neighborhood. The house next door happens to be a fraternity led by Zac Efron, and a number of hilarious (and painful) situations unfold. This movie concept was so profitable (it made $150 million on a budget ofRead More
Avoid a Lawsuit as a Dual Agent Selling Your Own Home
You’re ready to sell your house. Good thing you’re a real estate agent. You can represent yourself—and maybe the buyer, too (depending on your state)—streamline the process, and make more money. But before you do, understand the risks of a real estate lawsuit in a dual agent situation when you are selling your own property.Read More
How to Handle Being Misnamed in a Real Estate Lawsuit
Getting hit with a real estate lawsuit is stressful—even when you shouldn’t have been named as a defendant. Recently a CRES client received a solicitation letter from a law firm alerting him that he was a named defendant in a real estate lawsuit. Since our client is not the owner of the real estate companyRead More
Why a Listing or Selling Agent Should Buy the Home Warranty
Anytime a home is part of a real estate transaction, an opportunity exists to protect it with a home warranty plan. For real estate professionals, purchasing a home warranty for your clients is one of the simplest ways to boost attraction factor, particularly for older or hard-to-sell-properties. Why a Listing Agent Should Buy the HomeRead More