Team Supervision
The Danger of High-Pressure Sales Tactics in Your Real Estate Brokerage
Picture this — a real estate licensee who works for you uses a relentless, high-pressure sales pitch to corner a client so they can’t possibly say no. The…
How Real Estate Brokers Can Limit Vicarious Liability Through Team Supervision
As a real estate broker, your team is one of your greatest assets. However, as your team and business grow, you also face increased risks that must be…
Introducing New Tech to Your Real Estate Brokerage: Embracing Innovation While Minimizing the Risks
It seems like every day there is a new tool that comes out with a promise of productivity, time-saving, and improved customer experience. It can be tempting to…
How Real Estate Brokers Can Minimize Risks When Expanding into Unfamiliar Territory
As a real estate broker, there may come a time when you might consider expanding your business into unfamiliar territory. This could involve venturing into new geographic locations…
How Mortgage Brokers Can Minimize the Risks When Using Third-Party Vendors
Mortgage brokers often rely on the expertise of third-party vendors, such as transaction coordinators, in the course of your work. The use of these additional real estate professionals…
The Great Resignation – How to Hold onto Your Real Estate Team
Termed "The Great Resignation" by the media, more than 47 million Americans left their jobs in 2021. This phenomenon reflects the increasing desire of many employees to achieve…
Managing Disgruntled Staff: Risk Management for Real Estate Brokers
Managing disgruntled staff can be difficult in any profession. In a real estate brokerage, disgruntled staff members have the potential to make life very difficult for a broker,…
Avoiding Legal Trouble When Working a Real Estate Contract: ClaimPrevent® Summary #7
Once you’re at the offer or accepted contract stage, there are common pitfalls even the most experienced licensee can fall into if you’re not careful — from inspections…
Handling Challenges with Clients and Other Licensees: ClaimPrevent® Summary #6
Could your team — and your new hires — use a refresher on key risk management areas? This ClaimPrevent® Summary touches on critical details about working with clients…
How Failing IT Infrastructure Can Cause a Lawsuit for Real Estate Brokers
Failing IT infrastructure can cost real estate brokers money. There can be costly outages and potential loss of systems and important data. Brokers may even face a lawsuit…
Filling Out the Purchase and Sale Agreement to Avoid Problems: ClaimPrevent® Summary 5
This summary covers the most common problems when completing a Residential Purchase and Sale Agreement from a Risk Management perspective. Use it to onboard new hires or as…
Handling Offers to Purchase Real Estate: ClaimPrevent® Summary #4
This session covers the writing, review, acceptance, and rejection of real estate offers — all from a risk management perspective. Use this ClaimPrevent® summary for onboarding new hires…
Antitrust Laws for Real Estate – How Brokers Can Avoid Anti-competitive Conduct
Antitrust laws in the United States exist to protect consumers. They set the ground rules for fair business practices and competition, and prevent monopolies from occurring. But antitrust…
Real Estate Seller Disclosures and Working New Listings: ClaimPrevent® Summary 3
This session covers Seller Disclosures, Real Estate Licensee Disclosure Responsibilities, Staging, and Showings from a Risk Management perspective. Use this ClaimPrevent® summary for onboarding new hires or as…
When Friendly Competition in Real Estate Can Lead to a Lawsuit
Real estate is a competitive industry. A bit of friendly competition is natural, but what if your licensees take it a step too far and won’t cooperate with…
Real Estate Licensee Responsibilities When Creating New Listings: ClaimPrevent® Summary 2
This session covers licensee responsibilities with new listings, information to be gathered with different seller situations, and creating the public listings — all from a risk management point…
Attracting Real Estate Clients and Showing Property: ClaimPrevent® Summary 1
Our new ClaimPrevent® Summary Series explores what every licensee needs to know from a risk management perspective in 9 installments, organized by topic (links to all the Summaries…
The Pros and Cons of Using Real Estate Broker Management Software
There are a variety of tools and software available to help brokers to manage their real estate business. Sometimes it can be difficult to choose the best options…
Creating a Slander and Libel-Free Culture at Your Real Estate Brokerage
As a broker, you can be held responsible for something one of your team says or does. Slander and libel are real concerns, and if one of your…
Real Estate Brokers: Are You Responsible When Others Comment on Your Facebook Page?
With around 2.9 billion users, there’s no disputing that Facebook can offer a great space to promote your real estate brokerage and listings. It offers a level of…
Mandatory COVID Vaccinations and Your Real Estate Brokerage
With the continued rollout of COVID-19 vaccines to curb the spread of the coronavirus, some employers are making vaccination compulsory for their staff. Some companies are even going…
How To Stop Your Real Estate Licensees from Going Rogue
As a real estate broker, you always try to recruit the best possible licensees. Those that share the same vision and values, and people who you can lead…
How to Cultivate a Culture of Equity and Inclusion Among Your Real Estate Team
In your role as a real estate broker, you and your team will deal with people from different backgrounds, races, cultures, ages, genders and occupations. To run a…
Do You REALLY Know What Your Real Estate Team Members Are Doing?
Coming off the challenges of the pandemic, your real estate business may now be booming. With some real estate professionals feeling there aren’t enough hours in the day,…
7 Things Your Coronavirus Policy Should Cover
With the introduction of COVID-19 vaccines, some normality is returning to the community and the business world. But, an internal Coronavirus Policy is still important for real estate…
4 Reasons Why You Need a Social Media Policy for Your Real Estate Brokerage
Recent research shows 72% of Americans use some form of social media. This is a significant increase of 67% since the Pew Research Center began tracking social media…
How to Support New and Inexperienced Real Estate Licensees to Minimize Risk Exposure
In 2020, 17% of all real estate licensees had less than one year of experience, according to the NAR. You have to start somewhere, and recruiting and training…
6 Compliance Items to Review to Protect Your Real Estate Brokerage This Year
Now that 2021 is well underway, it’s a good time to review any risks and vulnerabilities within your business. Here are 6 things that every broker should review…
CRES Risk Management Webinar: Understanding Obligations and E&O Issues for Real Estate Brokers
In this webinar, Mark Carlson, attorney from Carlson Law Group and Dave Miller, Regional Vice-President with Fidelity National Home Warranty, discuss real estate broker obligations. They provide valuable…
Real Estate Brokers: Here’s What to Know About Mask-Wearing and Sanitation for Apartment and Condo Sales
Apartments and condominiums are of particular risk during this COVID-19 pandemic because there are often hundreds of people living in the same building. That means hundreds of people…
Covid-19 Safety Tips All Real Estate Brokers Should Share with Your Team
The Covid-19 crisis continues to impact health and the economy throughout our country, but for many real estate agents, business is booming. With favorable interest rates, there are…
Reducing the Risks Of Managing a Remote Real Estate Team
Did you know that approximately 42% of the labor force in the United States is working from home right now? There were many benefits of having your team…
Protecting Yourself and Your Real Estate Team During the Pandemic
COVID-19 has had an impact on the world that none of us could have foreseen. Here we are several months into the pandemic, and the business community is…
Workers’ Compensation – What It Is and Why You Need It
If you’re a real estate broker managing a team of real estate professionals, you have a duty of care to protect your team. Have you considered what might…
COVID-19: Broker, Agent, and Firm Health and Safety Suggestions
March 19, 2020 As each day dealing with the coronavirus seems to bring new challenges for the real estate industry, there are positive steps brokers and agents can…
Managing a Culturally Diverse Team
If you’re a real estate broker, there’s a high chance you’re managing a culturally diverse team of real estate agents. As of the 2018 Census, 60% of the…
Selling a Home in an Undesirable Area
Selling a home in an undesirable area can create many challenges for real estate agents. Apart from the difficulty of selling even the best home in a bad…
Managing Alcohol-Related Liabilities in Your Real Estate Business
Do you provide hospitality to sellers, buyers, or even your own team of real estate agents? Where do you stand with alcohol? What happens, for example, if you…
Accommodating Mental Health Disabilities Within Your Team
Millions of people are affected by mental health issues and mental illness in the United States. When we talk about mental illness, this is a general term which…
What real estate brokers should remind their agents about this month: Disaster Preparedness
As a busy real estate broker, managing risk is a critical part of your business. This means you need to provide guidance to your real estate agents about…
Employees vs Independent Contractors — What Real Estate Brokers Need to Know
As a real estate broker, knowing the difference between an employee and an independent contractor (and more importantly, communicating this to others) is crucial. Real estate agents are…
What Real Estate Brokers Should Remind Their Agents About This Month: VEHICLES
As a real estate broker managing a team, you need to be aware of the risks and liabilities of your business. Vehicles are used frequently in the real…
Disposal of Files
Business and Professions Code Section 10148 requires that a real estate licensee maintain his or her file for 3 years after the transaction closes or for 3 years…