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Can You Avoid Real Estate Lawsuits with Good Customer Service?

Your excellent customer service is essential in real estate. Satisfied clients stick with you, become repeat customers, and refer others to you. Dissatisfied clients, on the other hand,…

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Can Real Estate E&O Save You from Misrepresentation?

Misrepresentation is among the most common claims made against real estate agents. It seems pretty obvious that you shouldn’t misrepresent the property you want to sell, but it…

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Scam Alert: The Latest Schemes Agents May Not Know About

In real estate, we’re still seeing numerous cases of wire fraud – and now we’re seeing some new types of fraud.  In the past six months, we’ve seen…

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A Real Estate Broker’s Guide to Per-Transaction E&O

If you’re looking to purchase or renew your real estate Errors and Omissions insurance for your real estate or mortgage brokerage office, you may want to consider a…

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How to Advise Buyers of FIRPTA When Purchasing from Foreign Sellers

Many real estate agents representing buyer clients have come across properties being sold by a foreign person -- or someone who appears to be a foreigner. You may…

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The Threat Next Door: Why Your Clients Need To Know About Bothersome Neighbors Before They Buy

In the 2014 movie Neighbors, Seth Rogen and Rose Byrne play new parents who move into a new neighborhood. The house next door happens to be a fraternity…

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Is Zillow’s Joint Marketing Program a Violation of RESPA?

Increasing Scrutiny of RESPA Violations Joint marketing activities between real estate agents and lenders have been the subject of inquiry by governmental authorities as a potential violation of…

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Why a Listing or Selling Agent Should Buy the Home Warranty

Anytime a home is part of a real estate transaction, an opportunity exists to protect it with a home warranty plan. For real estate professionals, purchasing a home…

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Why Real Estate Agents Shouldn’t Answer Tax Questions from Clients

It’s important for real estate professionals to go the extra mile for clients. But where do you draw the line? While you (of course) want to be a…

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How to “Fire” a Difficult Real Estate Client

Over the last several years I have seen more and more of my real estate agent clients become frustrated in their representation of sellers or buyers. Sometimes it’s…

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Understanding the Earnest Money Deposit in Real Property Sales

What Is Earnest Money And Its Purpose? Earnest money is cash deposited by a buyer to a seller into escrow (in states that use escrow), demonstrating the buyer’s…

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What is a Seller Carryback? How to Protect the Seller and Yourself in a Seller Carryback Transaction

Seller carryback financing is when the seller of a given property acts as a lender for a buyer on the seller’s property. The end result is that the…

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What To Do When Your Client Is In Contract and Does Not Want To Close?

Buyer’s (or seller’s) remorse becomes a legal issue when the buyer or seller does not want to close after they are under contract to buy or sell. This…

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A Property Manager’s Guide to Successful Property Management Agreements

Many real estate professionals have diversified their business models and become involved in real estate property management. This has been an excellent source of revenue for these professionals,…

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How to Avoid a Real Estate Lawsuit When MLS Gets Things Wrong

Using a multiple listing service (MLS) has benefits for agents, but what if your MLS gets information wrong? Let’s look at how you can protect yourself from a…

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Real Estate Electronic Client Communication: Best Practices to Avoid E&O Claim Situations

Did you know that even a text message between you and a client can be used as defense a should a real estate E&O claim be filed against…

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Case Study: Creation of an “Associate Licensee” and the Duty to Investigate and Disclose – Horiike v. Coldwell Banker

Real Estate Agent Fiduciary Duties Ruling In November 2016, California’s Supreme Court affirmed the Appellate Court’s decision in Horiike v. Coldwell Banker (2014) 225 Cal. App. 4th 427.…

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Document Management Tips to Avoid Costly Real Estate Lawsuits

Failure to keep a client’s information secure is one of the top claims made against real estate agents today. The average direct cost for a data breach is…

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Plumbing Problems? How to Avoid a Real Estate E&O Claim

Have you ever been in this situation? The inspection looked good, but it turned out there were major problems that went unnoticed. When the buyers found out, they…

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What Happens When Property Managers Aren’t Added to Landlord Insurance Policies?

Are you covered by somebody else’s insurance policy? If you are a property manager, you should be named as an additional insured on all landlords’ insurance policies. Don’t…

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Common Housing Issues that Cause Real Estate E&O Claims

Put yourself in a buyer’s shoes for a minute. You’ve found your dream house. You make an offer that’s accepted. You’re so excited. And then that dream turns…

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Expanding Your Real Estate Services? Don’t Forget to Expand Your E&O to Cover the Risks

Have you expanded your real estate services since you last renewed your real estate E&O insurance? Are you sure you have coverage for everything you’re now engaged in? …

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Do You Need Your Own Real Estate E&O Insurance Policy? Firm vs. Individual

Even if your firm carries amazing real estate E&O insurance, there can still be gaps, limitations and exclusions. These potential gaps vary from firm to firm based on…

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How to Avoid Real Estate Phishing Scam Cyber Attacks

What would you do if you got an email message like this:   Subject: Re: Offer Attached is the copy of my clients offer, I wait to hear…

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How to Customize Your Real Estate E&O Insurance to Get Exactly What You Need

Odds are that you don’t need every type of coverage that a real estate E&O insurance policy could include. For example, a real estate appraiser who doesn’t perform…

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Don’t Try to Resolve Real Estate Issues that Could Become E&O Claims on Your Own

Have you ever received a call from unhappy buyers because of misinformation in an MLS listing? Trying to deal with issues like these can be a big headache—and…

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Understanding What Real Estate E&O Insurance Coverage Limits Mean

When you look at your Real Estate Errors and Omissions (E&O) Insurance policy and see “$500,000/$500,000” limits do you know exactly what each number means? When you’re considering…

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How to Avoid a Real Estate Claim Due to Disclosure Confusion

Has a property you were selling ever received an unfavorable inspection report? You know that you need to disclose negative reports, but how do you do that legally?…

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Do’s and Don’ts of Real Estate EO Claims

What To Do and Not Do When the Threat of a Real Estate E&O Claim Hits

As a real estate professional you will most certainly cross paths with a potential E&O claim during your career. So, what do you do? What don’t you do?…

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Real Estate Listing Marketing — What to Watch for to Avoid a Real Estate Lawsuit

It can’t be stressed enough -- getting real estate transaction details in writing is so critical when it comes to documenting a client’s home sale or purchase. Emails,…

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Why You Shouldn’t Buy Real Estate E&O Insurance from a General E&O Company

Real estate E&O insurance is unique from other types of business insurance. Each real estate transaction can present a different set of risk considerations, challenges and regulations to…

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How to Be Protected From Real Estate Open House and Showings Lawsuits

Did you know that most real estate E&O insurance policies don’t offer coverage for claims that arise due to injuries or property damage at open houses and showings?…

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How to Reduce Your Real Estate E&O Insurance Deductible

A retention is your total out-of-pocket expense paid before your insurance kicks in. The retention limit on your real estate E&O insurance policy is going to function in…

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What To Do When Your Words Cause a Real Estate Lawsuit Risk

Misunderstandings happen. Like the time Lisa, a mortgage broker, told a buyer they were “good to go.” Lisa meant that the buyer had submitted everything she needed to…

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Legal Review: What Is a RESPA Violation?

The purpose of the Real Estate Settlement Procedures Act (RESPA) is to prevent abusive settlement charges that plagued this country’s real estate industry in the past -- and…

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Your Real Estate E&O Insurance Q and A

Real estate Errors and Omissions insurance and claims prevention doesn't have to be complicated or scary. We've compiled the most common questions about real estate E&O insurance and…

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Why Every Real Estate Business Needs a Cyber Security Plan to Combat Fraud

Cyber security is a real and increasing issue for the real estate industry. Because you manage transactions that typically involve hundreds of thousands to millions of dollars, you…

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The Significance of the Liquidated Damages Provision in the Residential Purchase Agreement

The vast majority of real estate agents and brokers are familiar with pre-printed purchase contracts for land such as the Residential Purchase Agreement and Deposit Receipt published by…

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